Frequently asked questions
How does Amplimax’s Blind Search feature work?
Amplimax’s Blind Search function helps you identify which carrier provides the strongest signal and best available technology at your location before you purchase your SIM card
Does Amplimax accept SIM cards from all carriers?
Yes. Amplimax supports nano SIM cards from all carriers.
I live in a rural area with poor reception, will Amplimax improve my speed?
Yes. Amplimax is designed specifically for areas with poor reception. Use a SIM from the carrier with the closest tower for best results. With Amplimax, your internet will feel as if the tower is right in your backyard.
What is included in the Amplimax package?
Amplimax comes with everything you need for installation:
1 Amplimax Ultra
1 Power supply (24 VDC/1 A)
1 Power supply for router (12 VDC/1.5 A)
1 Ethernet cable (4.5 ft)
1 Ethernet cable (49.2 ft, PoE)
1 PoE injector
2 plastic clamps (for pole and cable)
2 metal clamps (for pole mounting)
1 wall bracket (optional use)
You will only need a Wi-Fi router, you can even use one you already have at home.
Is Amplimax compatible with T-Mobile, AT&T, or Verizon home internet plans?
Yes. Amplimax works with all U.S. carriers.
→ Verizon: requires a physical SIM card (eSIM not supported).
→ Other carriers: simply insert your SIM and follow the configuration guide.
Can Amplimax’s IMEI be changed?
Yes. Amplimax allows IMEI customization, which can be useful for certain carrier plans such as T-Mobile’s. This feature is optional and not required for regular operation.
What kind of warranty is included?
Amplimax includes a 1-year manufacturer warranty covering defects, along with technical support from our team.
Does Amplimax have a reset function for factory settings recovery?
Yes. Amplimax includes a reset function to restore factory settings if needed.
What is the voltage range of Amplimax’s power adapter?
The power adapter is bivolt, operating from 100 to 240 VAC (50/60 Hz).
How can I access the Amplimax configuration page?
Connect the device to your computer via Ethernet and typehttp://192.168.10.254into your web browser.
Does Amplimax offer software updates to fix signal issues?
Yes. Amplimax provides software updates to address connection or signal problems and enhance performance. Updates can be downloaded from connectwithcolumbia.com and installed via USB flash drive.
Are software updates mandatory?
No. Updates are optional. Users may choose to update only when necessary or recommended.